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1. How do I contact the Fire Department when it is not an emergency?

The non-emergency phone number is 952-442-2316

2. How many calls does the Fire Department answer each year?

In 2020, the Fire Department had 601 calls. Calls have been slightly increasing over the past several years. The high call volume in 2019 was due a response change that has since been modified. 

Call Volume per Year

3. Is there a charge for false alarms?

There is a charge for false alarms after the 3rd false alarm in a 12-month period. The fees are in section 1100 of the city ordinances.

Section 1100 of the city ordinances

4. Can I get my home fire extinguisher recharged at the fire house?

Effective January 1, 2016 the Waconia Fire Department is no longer coordinating the servicing of Fire Extinguishers. Below is a list of local companies the Fire Department is aware of that services Fire Extinguishers. If your Fire Extinguisher is in need of servicing, please contact them directly. 

• Central Fire Protection 413 4th Ave NW, New Prague, MN 56071 Phone (952) 758-7261 www.fireextinguishersmn.com 
• Nardini Fire 405 County Road E W Saint Paul, Minnesota 55126 (651) 483-6631 Phone (651) 483-6631 Fax (651) 483-6945 www.nardinifire.com 
• Simplex Grinnell 5400 Nathan Lane, Suite 100 Plymouth, MN 55442 Phone (763) 367-5000 Fax (763) 367-5002 www.tycosimplexgrinnell.com 
• Summit Companies (Conway) 575 Minnehaha Ave. W. St. Paul, MN 55103 Phone (651) 251-1880 Fax 651-251-1879 www.summitcous.com