FAQs • Waconia, MN • CivicEngage

Is there always a deputy at City Hall?: No, deputies are assigned to Waconia use the office area on the north side of City Hall. The Sheriff's Office use this office area as a substation and often there are deputies that do not serve Waconia using the office area. Driving to City Hall to contact a deputy is not recommended. Instead, call the Sheriff's non-emergency number at 952-361-1231. A deputy can return your call, arrange to meet you, or drive to your location. If it is an emergency, call 911.

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Law Enforcement

1. Where do I call to report a crime or other law enforcement concern?: If this is an emergency, call 911. For non-emergencies, call 952-361-1231 and your call will be answered by the Carver County Dispatch Center. The City contracts for police services with the County Sheriff's Office.

2. How can I receive a copy of a report or access other law enforcement records?: Contact the Sheriff's Office Records Division, (952) 361-1212. Sheriff's Office Records Division

3. Is there always a deputy at City Hall?: No, deputies are assigned to Waconia use the office area on the north side of City Hall. The Sheriff's Office use this office area as a substation and often there are deputies that do not serve Waconia using the office area. Driving to City Hall to contact a deputy is not recommended. Instead, call the Sheriff's non-emergency number at 952-361-1231. A deputy can return your call, arrange to meet you, or drive to your location. If it is an emergency, call 911.

4. Where can I drop off expired prescriptions / drugs?: The Carver County Sheriff’s have a drug take-back box located inside their Waconia Substation. It is located at the north end of the City Hall building. You can enter the side door and inside you will see a drop box that you can drop in prescription bottles.